Our Cookies Policy

1. Introduction

Transferwings Leuven uses cookies and similar tracking technologies to enhance your experience on our website, www.transferwings.be and to ensure the functionality and security of our online services, including flight search, booking, and customer support.

This Cookies Policy explains how and why we use cookies and your rights to control their use.


2. What Are Cookies? Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, like your preferred language, login status, or what flights you’ve searched for.



3. Why We Use Cookies We use cookies for the following purposes:
Essential Cookies: Required for core website functionality (e.g., search, login, and checkout) Performance & Analytics: To analyze user behavior and improve site performance Functionality: To remember preferences (e.g., currency, language, last searched routes) Advertising & Retargeting: To serve relevant ads based on your browsing and booking history
Third-Party Cookies: Set by our partners such as Google, Facebook, and affiliate platforms

4. Types of Cookies We Use Cookie Type Purpose Duration Session Cookies Enable basic functions like flight search and booking Expires on close Persistent Cookies Store preferences like language and currency Up to 1 year Analytics Cookies Track user behavior (Google Analytics, etc.) Varies Marketing Cookies Show personalized ads (e.g., Google Ads, Facebook Pixel) Varies

5. Third-Party Cookies We may use services like:
Google Analytics Meta/Facebook Pixel Affiliate tracking systems (e.g., TravelPayouts, Skyscanner) Live chat tools (e.g., Tawk.to, Zendesk Chat) These third parties may use cookies to track your activity across websites for analytics and advertising purposes.

6. Managing Your Cookies You can manage or disable cookies in your browser settings:

Chrome
Firefox
Safari
Edge

Alternatively, use our cookie consent banner to customize your cookie preferences when you visit our website.

7. Your Rights Under the GDPR and other data protection laws, you have the right to:
Access your personal data Withdraw cookie consent at any time Request deletion or restriction of your data For more details, please refer to our Privacy Policy or contact us at info@transferwings.be

8. Updates to This Policy We may update this policy to reflect changes in technology, legal requirements, or our services. Check this page regularly for updates.

9. Contact Us If you have questions about our use of cookies, please contact:

Transferwings Leuven
Brusselsestraat 57
3000 Leuven Email: info@transferwings.be