Privacy Policy

Effective Date: [19/07/2025]

1. Who We Are

Transferwings Leuven is a travel agency located in Leuven, Belgium. We specialize in selling international flight tickets through airline consolidators. We operate on an office-based model and do not sell tickets online. Transferwings Leuven is trading name of RITU BV BTW.0883326441

2. What Personal Data We Collect

When you book a flight through us, we collect the following personal information:

– First Name and Family Name
– Address
– Email Address
– Telephone Number(s)
– Identification Number (e.g., national ID)
– Passport Details

-Bank account Number (In case of possible refunds and cancellations)

3. Why We Collect Your Data

We collect and process your personal data exclusively for flight booking and ticketing purposes, including:

– Booking flights via airline consolidators and airlines
– Communicating with you about your travel arrangements
– Complying with airline and government travel regulations

4. Who We Share Your Data With

We only share your personal data with trusted third parties as necessary for booking and issuing flight tickets. These include:

– Airline consolidators
– Airlines

We do not share your data for marketing, commercial, or unrelated third-party purposes.

5. Legal Basis for Processing

We process your personal data on the basis of:

– Contractual necessity – to fulfill your request to book a flight
– Legal obligation – for compliance with travel and identification regulations
– Consent – where required for the use of specific data

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, including:
– For booking and post-booking service
– As required by applicable laws for record keeping (e.g., accounting or legal obligations)

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

– Access your personal data
– Correct or update your data
– Request deletion of your data (where legally permissible)
– Object to or restrict processing of your data
– Data portability (receive your data in a structured format)

To exercise your rights, please contact us at the details below.

8. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Only authorized staff have access to customer data for booking purposes.

9. Cookies

Our website may use basic cookies for functionality and analytics. We do not collect personal data via cookies or use them for advertising. For more, see our Cookies Policy.

10. Contact Us

If you have any questions or concerns about how we handle your data, please contact:

Transferwings Leuven
Email: info@transferwings.be
Phone: +3216208983

Whatsapp: +32467711553
Website: www.transferwings.be

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our data practices. The latest version will always be available on our website.